Privacy Policy

Welcome to the Privacy Policy for router.indowifi.id. This policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our Wi-Fi router management platform. By accessing or using our website and services, you agree to the practices described herein.

Information We Collect

We collect information you provide directly, such as your name, email address, and contact details when you register, contact support, or subscribe to updates. We may also collect technical data, including IP address, browser type, device identifiers, and usage patterns, to improve service performance and security.

How We Use Your Information

We use collected information to operate, maintain, and enhance our services; respond to your inquiries; send administrative notifications and service-related updates; and comply with legal obligations. We do not sell your personal information to third parties.

Information Sharing and Disclosure

We share personal information only with trusted service providers who assist in operating our platform (e.g., hosting, analytics, and customer support), subject to strict confidentiality agreements. We may disclose information if required by law or to protect our rights, property, or safety, or that of our users or the public.

Data Security

We implement industry-standard security measures, including encryption in transit (TLS) and secure access controls, to protect your personal data from unauthorized access, alteration, or disclosure. While no system is completely immune to risk, we continuously review and update our security practices.

Your Rights and Choices

You may review, update, or delete your personal information by contacting us at support@indowifi.id. You may also opt out of marketing emails by using the unsubscribe link in any such message. Please note that certain data may be retained for legal, tax, or operational requirements.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy regularly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at Contact Us or email support@indowifi.id.

Last updated: March 15, 2025

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